Please help!
Tech was out, long story short I felt bad. My line is fine. Customer service was telling him the sb8200 isn't on their compatibity list. Got me online but I'm stuck at my blast speeds of 200/10. It would not go to gigabit speeds. He was told by someone else that the boot file is incorrect.
He said I may want to consider going to netgear cm1000. I would need to return it. He tried everything. My modem is showing the blue and 3.1. It just won't get me the speeds I am paying for.
Please help. Located in Woburn Ma.
Comcast gigabit*
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