I recently purchased a Arris SB8200 Cable Modem. I was able to get it registered and activated on my comcast account without any trouble. Comcast has verfified that everything indicates no issues on their end when viewing this modem on my account. However, my internet connection keeps randomly dropping. I have tried resetting the modem and that fixes this for a short time, but then the connection drops again. I am using a Netgear R7000 router with this modem. I never had one issue when using my previous SB6183 modem. Could this be a faulty modem or a problem with my modem dropping back to Docsis 3.0. I am on the pro performance tier (100/5). Any ideas would be great.
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