Arris launches new DOCSIS 3.1 gateways aimed at service providers:
http://www.fiercecable.com/cable/arris-launches-new-line-docsis-3-1-gateways-aimed-at-service-providers?utm_medium=nl&utm_source=internal&mkt_tok=eyJpIjoiWVdJell6QTNPVEpoTmpkbCIsInQiOiJxMU5xM0dFY3FUMnRadUVoSTdBZlB5YmxUTGlXK3A0QjF0Yng3aXc3a1JZNTlmZiswbVRsckFPaTVsYWxZOEgwdndiZ1wvXC9meFFlRkluNVdRSElcLzF4MGp4Y254UHp3N2NwUUNUem5EUTlLOD0ifQ%3D%3D
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Arris launches new DOCSIS 3.1 gateways:
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How do I reassign hostnames on my Arris TG862G-CT?
I like to assign hostnames and reserved IP's, the problem is if a device joins before I can assign the MAC a reserved IP with hostname; I cannot change it.
Is there a way to do this? I am a network engineer so if there is a method to access the CLI, that would be great.
Basically, I am a family of 6 and I have cut out IP spaces like this (obviously this leaves room for future growth and not all used):
Private Spaces for everyone (192.168.1.5-124 / 20 addresses for each space)
#1 #2 #3 #4 #5 #6
.5 .25 .45 .65 .85 .105 Desktop
.6 .26 .46 .66 .86 .106 Desktop
.7 .27 .47 .67 .87 .107 Laptop
.8 .28 .48 .68 .88 .108 Laptop
.9 .29 .49 .69 .89 .109 Reserved
.10 .30 .50 .70 .90 .110 Console
.11 .31 .51 .71 .91 .111 Console
.12 .32 .52 .72 .92 .112 Console
.13 .33 .53 .73 .93 .113 Reserved
.14 .34 .54 .74 .94 .114 Reserved
.15 .35 .55 .75 .95 .115 Phone
.16 .36 .56 .76 .96 .116 Phone
.17 .37 .57 .77 .97 .117 Reserved
.18 .38 .58 .78 .98 .118 Printer
.19 .39 .59 .79 .99 .119 Reserved
.20 .40 .60 .80 .100 .120 Tablet
.21 .41 .61 .81 .101 .121 Tablet
.22 .42 .62 .82 .102 .122 Reserved
.23 .43 .63 .83 .103 .123 Reserved
.24 .44 .64 .84 .104 .124 SmartTV
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SBG7580-AC Ingress?
We have had a problem with our internet connection for the past month or so. In the beginning, we thought our cable modem was going south. As the Cox Cable technician recommended, we bought a BRAND NEW, $210 modem/AC router, the Arris SBG7580-AC. Less than a week later, the internet goes out intermittently. We have called out Cox for the third time in less than 2 months, and I feel like the problem is worsening.
We repeatedly say it's ingress over the phone with tech support to no avail. Please see the images above. What's going on with "DCID 81-83" anyway, and what are those channels tied to? It seems the other channels are fine.
Any suggestions?
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Arris SB8200 now available for preorder
Just thought someone might be interested.
https://www.amazon.com/gp/product/B01N6SKK1G/ref=oh_aui_detailpage_o00_s00?tag=ds0233-20&ie=UTF8&psc=1
http://shop.surfboard.com/sb8200-surfboard-cable-modem/
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SB6190 Uncorrectables
Does my modem stats look normal or should I be concerned with high correctables/Uncorrectables?
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vap3400 username & password
I have an Arris Vap3400 that I need a username & password for. I believe it was used with Hotwire Fusion. I'm able to get to the login page(192.168.1.100) but can't login. I'd like to use it as a WAP. No plans to use it for video.
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SB6141 giving wildly different upstream signal depending on channel
My ISP doesn't have upstream bonding so usually my modem stays on one channel all the time, Channel 3. For some reason channel 3 gives me an upstream power level of 57dbmv. on Occasion my modem will switch to Channel 4, that channel gives me a power level of 41dbmv. I've noticed one other channel that i've been able to switch to and its channel 2, with a power reading of 38.
Anybody ever experienced this before?
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A bug with most "Surfboard" modems?
I have a http://www.netduma.com router which has a very crazy market... Gamers. However it uses QOS to give gamers a better connection in busy households and it works well for that. Recently I purchased a SB6141 to replace my old and failing TM822G. After months and months of trying to figure out why sometimes devices in my house followed the QOS rules I set and sometimes they didn't, I narrowed it down to the SB6141. Today I switched back to the TM822G and all my problems went away. Is this a bug with most "Surfboard" modems?
It seems to do the same when I use my Asus RT-N56U and try to use QOS. Sometimes it works, and other times it doesn't. For example, I could upload to YouTube on my wired PC with Chrome and my ping stays low as expected, but if I upload with Firefox my ping spikes and causes lag while gaming. If I do the same test with both routers on the TM822G I can upload and download without any major spikes in my ping while gaming. Which is exactly what is supposed to happen.
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SB8200 32x8 3.1 cable modem - Feedback and Results thread
I thought I'd create a new thread for those who end up getting the SB8200 so they can post screenshots (not copy/pasting) and experiences and signal stuff. :)
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Ping spikes - DG2470; SB6190; Requesting metrics for troubleshooting
Greetings!
EDIT: Update - 2015-01-12 (2:00 PM EST)
I spoke with an engineer at Arris regarding the issue. While it's been acknowledged that this is a problem, as of this time, I'm the only one who has reported the issue to them. My case is still open, but does not have much priority for being fixed at the moment. Some of you have commented about having similar issues - if this is the case, please take a look below and respond with your ping times, or, better yet, do that and call Arris support directly to open a case describing the problem.
As of this time, we know that the problem exists on the specific chipset used in both the SB6190 and DG2470 modem line. Anyone submitting results from either modem would be a great help. Beyond that, if this problem exists with other DOCSIS 3.0 modems, that would be great to know as well.
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This is a request for assistance (or, more specifically, for output of a quick ping command). I'd like to compare results from my modems to others. Some additional details are at the tail-end of this post, but here's my request: I'd like to ask this of those of you who have either Arris model DG2470(A), or SB6190 to execute a 10-second ping against your modem from a hard-wired device (no wireless please) and report the results in a comment below.
To keep results similar, I'd ask that anyone willing to offer results use the following command, based on your OS:
For Windows-based machines:
batchping -n 10 192.168.100.1
... and, for *nix-based machines (including Mac, Linux, etc.):
bashping -c 100 -i 0.1 192.168.100.1
If you participate, please include the output of the ping command, as well as the model of modem, and firmware version if you can locate it (typically found somewhere through http://192.168.100.1/).
Note, the IP address of 192.168.100.1 is the management IP of your modem in bridged mode. I believe it works in NAT mode, so if someone with a DG2470 in NAT mode could confirm that would be awesome.
------------------------------- Details below ------------------------------
I've been working on an issue for a few weeks now that began when I upgraded to a higher speed with my ISP, which required me to upgrade modems to support the faster speed. There are a couple of posts under my name here if you care to look up the details, but I won't belabor the point. I'll just state the following:
The ping spikes / latency issues:
Occur on at least two hardware models; DG2470, and SB6190.
---> The DG2470 is owned by the ISP. The SB6190 I own (purchased new).
Present regardless of whether the modem is in bridged or NAT mode, for modems which support it.
Exists whether the coaxial cable is connected or not.
Exists across multiple ISPs (another user on this forum provided diagnostic data from his modem).
Extend into real-world connections, and are most evident in latency-sensitive applications (such as VoIP, online gaming, etc.)
For at least the SB6190, occur with the latest firmware available to me (9.1.93K).
As a quick point of clarification, the "issue" is both ping spikes, as well as a much higher-than-expected latency (direct connection pings should be sub-1ms, not 5ms - 10ms).
I also own a number of other cable modems, such as the SB6120 and SB6121, which do not exhibit these problems.
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SB 61xx and Energy Efficiency feature
Hi,
There was a report of a 6183 modem having this feature and it causing some ping and latency issues with certain Mfr home routers. I read a thread that it was being investigated by Arris and this router Mfr however the thread ended with out any resolution being mentioned.
It was also mentioned that Arris may have made a change to the modem UI and allowed users to enable or disable this feature on modems which have this.
I wanted to check up on any information and if it's been actually fixed or addressed by Arris. I'm getting questions on modem recommendations and getting feed back from others that users should not use the SB series modems with this feature with this Mfr router. I was curious to know if this was or is still an issue with any of the model modems?
I have a 6180 and it's working with this specific router mfr that had or has this issue and I don't see this issue. I don't think the 6180 has the Energy Efficiency feature though. I want to make sure that recommendations are solid for the SB 6183 and any others aside the 6190. :uhh:
If Xymox, odog and any others could please post. I don't want to distract from the already known issues with Intel. Don't go there, hehe. ;)
Thank you for your time.
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Pace D5001 Router & VPN
Hi Folks
Anyone familiar with setting up the VPN feature in a Pace D5001 modem/router?
Thx
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SB8200 certification
How do they announce when Comcast,Wow etc have certified this new modem?
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FBC on the return path
Didn't know what forum to post this in, just an idea though...
So a lot of newer modems with certain chipsets support Full band Capture where we can get a snapshot of the downstream path hitting the modem. Its lets us view remotely if we have roll off, a notch/suck out in a certain frequency/set of frequencies, etc. I think its a useful tool
Why isn't something developed for the return path? Noise travels both directions within a certain span of cable. The question is why can't we implement a capture of the return path via the modem and have that reported to a server? Right now tracking noise in a node can be simple to a pain in the ass...specially if its intermittent impulse. We have to sit at actives for sometimes a very long time to even catch something for a few seconds. If we can have modems take a snapshot of the return .... even if we set the parameters to something that doesn't have return traffic on it such as 3 to 12 MHz and set it to report back RF it picks up over a certain value...say -15 dBmV, that could help a lot.
Next time a tech is tracking noise where the signature is determined to possible be originating form a house, they can poll the node by which modems picked up enough noise to be a violation of the set forth parameters and the tech can pay that house a visit first...and possibly get lucky.
Sometimes we get lucky and can sort the node by who has the highest ICFR, T3s, and even FECs and are able to find the culprit within the time of driving and disconnecting. Other times, its a dud.
Anyway, just a thought...
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Arris SB6190 32x8 cable modem
For those curious, this is the product page for the SB6190. It's a 32x8 DOCSIS 3.0 modem. http://www.surfboard.com/products/sb6190-surfboard-cable-modem/
And here is the support page http://arris.force.com/consumers/ConsumerProductDetail?p=a0ha000000REMs8AAH&c=SURFboard%20Modems%20and%20Gateways which has the spec sheet and user guide and stuff.
--
I'm always up for a good chat and helping with tech problems.
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SB8200 config file
How can you pull up config file info on this modem?!?!?!?
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Log contents change?
I have been watching my new SB6141 log files since I installed it last Saturday. I was a bit surprised that the log contents have changed. This morning an entry that was on Jan 15th disappeared and was replaced with another entry today Feb 19th.
I thought the log would just add on and perhaps truncate older entries.
I had written a kludgy script to pull the data and send it to my outside web server and noticed the next day that the Feb 15th log entry was gone and a Feb 19th log entry replaced it. I thought perhaps the script had messed up.
In the two attachments, the first was after I was finished making changes and the second is this morning.
So the entry for the 15th, just disappeared. I realize the modem might not have lots of space for the log, but there are some old entries (dated 1970) still there which were most likely done when the modem was tested before being shipped to the distributor.
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Arris SB8200 now on approved list at Comcast
https://mydeviceinfo.xfinity.com/device/arris-sb8200-587
Retail Cable Modem
ARRIS SB8200
Model number: SB8200
Shop for XFINITY-approved equipment
Model Specifications
Device Type
CableModem
Download Speed
Up to 713 Mbps
Voice/Telephone enabled
No
WiFi enabled
No
DOCSIS Channels
32 down × 8 up
DOCSIS Version
DOCSIS 3.1
IPv6
Yes
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Arris announces DOCSIS 3.1 modems
DOCSIS 3.1 models announced today, expected availability sometime in 2016.
http://www.prnewswire.com/news-releases/arris-unveils-next-generation-docsis-31-modems-300157703.html
Touchstone CM8200 - This ultra-fast DOCSIS 3.1 modem delivers unprecedented data rates of more than 5 Gbps downstream and 2 Gbps upstream. Switchable filters with full 204MHz upstream and 1218MHz downstream support reliable gigabit performance, while reducing interference in the home network.
SURFboard® SB8200 Cable Modem - This modem offers the same DOCSIS 3.1 performance and features as the CM8200, but is intended for retail customers, who can take advantage of its 32x8 QAM channel bonding capabilities on DOCSIS 3.0 cable systems.http://www.multichannel.com/news/cable-tv-conventions/arris-launches-docsis-31-modems/394450
Arris declined to comment on which silicon provider is powering its new line of D3.1 CPE gear. Broadcom, Intel and STMicroelectronics are among those that are developing D3.1 modem chipsets.
...
In a recent interview, Arris director of product management Steve Krapp said the E6000 is software-upgradable to D3.1 in the downstream direction, adding that the vendor plans to introduce a new line card in 2016 that will support a D3.1-based upstream.Edit: now on the front page as well https://www.dslreports.com/shownews/Arris-Releases-its-First-DOCSIS-31-Modem-135352
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Arris SBG6782-AC Not blocking port 7547?
I used Port Filtering in the control panel for the router and can't seem to completely block port 7547. I used the IOT scanner and found port 7547 open and tried to block it in the control panel:
Start Port: 7547 End Port: 7547 Protocol: Both Enabled: Checked
I have also tried to do each protocol separately. I have the firewall protection set at low and IPv6 firewall protection ON, and scanning other random ports timeout as should be expected.
I scanned with IOT scanner again, as well as with other tools, and found the port still open. Is anyone else having this issue?
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